0700 IRONING are strongly committed to protecting the privacy
of our customers. We do not request your consent to share your personal
details with third parties who buy customer lists because we have
no intention to ever sell, rent or loan to any third party any information
from which our customers may be identified. The only circumstances
when we may provide details, identifiable to you, to third parties
are where we are required to do so by law, in order to administer
your order (see section on Payment Details below), where necessary
to safeguard the proper operation of our systems and where required
for business succession reasons.
We will hold your details on our internal system. We do our best
to ensure the security of your details by using up to date industry
practices to guard against unauthorised access, use, disclosure or
Your personal details will not be used in ways to which you have
It is possible to view our site without providing any personal
details. However, without registering your details you will not be
able to order on line.
Use of information
We will only ask for personal information from you where it is
necessary for us to provide our service to you. We will only collect
information where it is specifically and knowingly provided by you.
For example, we will ask for your name, address, telephone number
and payment details.
We will use this information to process your order and payment.
We may also review the products you buy to enable us to give
you information about products and services that you may be interested
We may occasionally need to contact you to enable
us to fulfil your order correctly. For example, if your delivery day
needs to be changed, we would need to contact you. On such an occasion,
we will normally try to reach you by telephone or email.
From time to time, we may also send you a letter, email or telephone
telling you about updates, special offers which we believe may interest
you or we may ask for feedback as we are constantly trying to improve
our standards of service. We will not send you any non-administrative
emails or text messages unless you specifically request them. You can
update your contact details by contacting the office.
If you cancel your account with us, we may archive your address and
occasionally send you communications inviting you to try us again. You
can remove yourself from our mailing list at any time by contacting
our office (contact details are given on the contact page of our website).
Your payment details, credit card numbers etc. will remain within
the operational system at 0700 IRONING. They will be processed using
a system using up to date security technology supported by HSBC Card
Payments. Beyond this, they will never be shared with any third party
except in the limited circumstances explained above.
We will never email you asking you for your payment details;
please be wary of fraudulent requests for your card details via this
0700 IRONING use a feature of your Internet Web Browser called a
'Cookie' on our site. A Cookie is a file that your Web Browser places
on your computer's hard disc which allows us to help you get the best
out of your visit to the site.
The 0700 IRONING Cookie will remain on your hard disk indefinitely.
about you from your computer, unless the information has been knowingly
and willingly been provided by you.
Links to other sites
Whilst we make every effort to provide you with links to high
quality, reputable sites, these are not under our day to day control.
When you click through to these sites or any other site not wholly
owned by 0700 IRONING, you leave the area controlled by us. We cannot
accept responsibility for any issues arising in connection with either
their use of your data, the site content or the services offered
to our customers by these sites. You are advised to consult each
site's privacy statement to see how they will use your data.
We are registered under the Data Protection Act 1998 and comply
with the Act in our dealings with your personal data. The Act protects
your personal data by providing, amongst other things, that the data
we hold about you should be processed lawfully and fairly. It should
be accurate, relevant and not excessive. The information should,
where necessary, be kept up to date and not retained for longer than
is necessary. It should be kept securely to prevent unauthorised
access by other people. You have the right to see what is held about
you and correct any inaccuracies.
During any on line session you will be able to see and amend
the details you have provided on line by clicking on ‘My Account'
or on ‘Logged on:…’.
Changes to this statement
From time to time it may be necessary for us to update this Privacy
Statement. We will notify you of any such changes by posting them
on the 0700 IRONING website.