- Use of a tumble dryer can cause excess creases on heavy
cottons, therefore remove whilst slightly damp and fold carefully
to ensure a better end result
- Hang damp cotton shirts
on a correct size hanger before ironing
- Avoid leaving
damp garments in a kitchen area as they
will readily absorb all smells
- When you receive garments back from us, leave
a good space on the rail between
each item to avoid creasing
garments fresh and crease
free by leaving them in the free protective covers we supply
- Unfold and un-package all items immediately
upon return to avoid creasing
- For best
results use our combined Laundry
and Ironing service
In the order section you will be asked for a simple calculation
of the category of clothes or weight that you have in your ironing
bag. After you have inputted the amount, we will automatically calculate
the cost. You are then taken via a secure link to a HSBC website to
input your card details.
After you have paid by credit or debit card, we send you an
automatic confirmation email.
Then, at the time you have chosen from our available time slots,
our friendly driver will collect your ironing/laundry bag (please refer
to tips beforehand) from your home, workplace or hotel.
If you prefer, we can
weigh your items for you and you will
still be able to complete your order by clicking the appropriate
link, however you will not be able to pay online for this and
will not receive the 10% online discount.
Your fully insured ironing is then taken safely away to our
professional ironing team and is returned fully packaged and pressed
at the time slot you have chosen from available delivery times.
We do not charge for collection or delivery, unless you are
out at the agreed time slot, when a £1.50 surcharge will be added
to the total to help cover our costs.
All garments are laundered and ironed in a completely non-smoking
24/7 online ordering available
All ironing is checked by our Quality Control Administrators
before it is returned to you
Any damaged or shiny items collected from you will be returned
to you un-ironed and you will not be charged as not to cause any confusion.
In the unlikely event of us damaging any of your items we will compensate
up to a maximum of £40/item subject to us being notified within
24 hours of items being returned and subject to the details in our terms
and conditions section
If you have any questions about this revolutionary service
please do not hesitate to contact us
* * Free packaging consists of wire hangers, trouser guards,
skirt clips and polythene covers. Please return Hangers with
subsequent orders otherwise a small charge will be applied